There’s nothing more frustrating for a dealer than taking the time to write up a truck engine overhaul estimate, only to find out that the customer went to a competing repair facility who offered something you didn’t. How can you get and keep more of these big jobs?
Truckers visit 25-50 various dealer truck service centers every year. That’s at least once every other week! Sooner or later, that owner-operator is going to need an overhaul – who are they going to choose when they need an overhaul, and why?